Privacy Policy

Your privacy matters to us. This comprehensive policy explains how quorionthavi collects, uses, and protects your personal information when you use our corporate finance learning platform.

This Privacy Policy is effective as of January 15, 2025, and was last updated on March 8, 2025

Information We Collect

When you interact with our corporate finance platform, we collect various types of information to provide you with personalized learning experiences and maintain our services. The information we gather falls into several categories, each serving specific purposes in delivering quality educational content.

Personal Information

Name, email address, phone number, professional title, company information, and billing details when you register for courses or contact us for information about our programs.

Learning Data

Course progress, quiz results, assignment submissions, discussion forum posts, and learning preferences to track your educational journey and improve content delivery.

Technical Information

IP address, browser type, device information, operating system, and website usage patterns collected through cookies and similar technologies.

We also collect information when you communicate with our support team, participate in surveys, or engage with our educational content through comments and feedback forms. This helps us understand your learning needs and continuously improve our offerings.

How We Use Your Information

Your information enables us to deliver personalized corporate finance education and maintain a secure, effective learning environment. We process your data for legitimate business purposes that directly benefit your educational experience.

  • Providing access to course materials, tracking your learning progress, and issuing certificates upon completion
  • Personalizing content recommendations based on your learning history and professional interests
  • Communicating important updates about courses, new content releases, and platform improvements
  • Processing payments for premium courses and managing subscription services
  • Responding to your inquiries, providing technical support, and resolving account issues
  • Analyzing usage patterns to improve our educational content and user experience
  • Complying with legal obligations and protecting against fraud or security threats

We never use your personal information for automated decision-making that significantly affects your access to educational content. All course recommendations and content suggestions are designed to enhance your learning experience, not restrict it.

Information Sharing and Disclosure

quorionthavi takes a privacy-first approach to information sharing. We only share your personal information in specific circumstances that support your educational goals or fulfill legal requirements. We never sell your personal data to third parties for marketing purposes.

Sharing Purpose Information Shared Recipients
Course Delivery Learning progress, completion status Instructors, educational partners
Payment Processing Billing information, transaction details Secure payment processors
Technical Support Account details, usage logs Cloud service providers
Legal Compliance Required personal information Government authorities, courts

When we work with third-party service providers, we ensure they maintain equivalent privacy protections through comprehensive data processing agreements. These partners are only permitted to use your information for the specific services they provide to us.

Your Privacy Rights

Under Australian Privacy Principles and international data protection laws, you have significant control over your personal information. We've designed our systems to make exercising these rights straightforward and accessible.

  • Access Right: Request a complete copy of all personal information we hold about you, including learning data and account history
  • Correction Right: Update incorrect or incomplete information in your profile, course records, or contact details
  • Deletion Right: Request permanent deletion of your account and associated data, subject to legal retention requirements
  • Portability Right: Receive your learning progress and course data in a structured, machine-readable format
  • Restriction Right: Limit how we process certain aspects of your information while maintaining access to courses
  • Objection Right: Opt out of marketing communications and certain data processing activities

To exercise any of these rights, contact our Privacy Officer using the information provided below. We typically respond to privacy requests within 30 days and provide clear explanations of any actions taken or limitations that may apply.

Data Security and Protection

Protecting your personal information is fundamental to our operations. We implement multiple layers of security controls designed to prevent unauthorized access, disclosure, or misuse of your data throughout its lifecycle on our platform.

Our technical security measures include industry-standard encryption for data transmission and storage, regular security audits by independent third parties, and comprehensive access controls that limit staff access to personal information on a need-to-know basis. We maintain detailed logs of data access and processing activities.

Incident Response: In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours of becoming aware of the incident, along with details about what information was involved and steps we're taking to address the situation.

Our organizational security practices include regular staff training on privacy obligations, clear policies governing data handling, and ongoing monitoring of our systems for unusual activity. We review and update our security measures annually to address emerging threats and technology changes.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide educational services and comply with legal obligations. Different types of information have varying retention periods based on their purpose and regulatory requirements.

  • Active account information is maintained while you use our services and for 24 months after last activity
  • Course completion records and certificates are preserved for 7 years to support professional verification needs
  • Financial transaction data is retained for 7 years as required by Australian taxation law
  • Marketing communication preferences are kept until you withdraw consent or close your account
  • Technical logs and security data are typically deleted after 12 months unless needed for ongoing investigations

When information reaches the end of its retention period, we securely delete it from our systems using industry-standard data destruction methods. You can request early deletion of certain information types, though some data must be retained to comply with legal obligations or maintain service functionality.

International Data Transfers

quorionthavi primarily processes and stores your personal information within Australia using local data centers. However, some of our technology partners and cloud service providers operate globally, which may involve transferring your information to other countries.

When international transfers occur, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved mechanisms. All international partners must demonstrate equivalent privacy protections to those required under Australian law.

We maintain records of all international data transfers and can provide details about specific destinations and safeguards upon request. You have the right to object to international transfers in certain circumstances, though this may affect your ability to access some platform features.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience and analyze platform usage. These small data files help us remember your preferences, maintain your login session, and provide personalized content recommendations.

  • Essential Cookies: Required for basic platform functionality, including user authentication and course progress tracking
  • Performance Cookies: Help us analyze how users interact with our content to improve course design and navigation
  • Preference Cookies: Store your settings and customization choices to enhance your learning experience
  • Marketing Cookies: Used with your consent to deliver relevant educational content recommendations

You can control cookie settings through your browser preferences or our cookie management tool. Disabling certain cookies may limit some platform features, but will not prevent access to core educational content.

Changes to This Privacy Policy

We review and update this privacy policy annually or when significant changes occur to our data processing practices. Material changes that affect your rights or how we handle your information will be communicated through multiple channels to ensure you're informed.

When updates are made, we'll post the new policy on our website with a revised effective date. For significant changes, we'll send email notifications to registered users and may require acknowledgment of the updated terms before you can continue using our services.

We encourage you to review this policy periodically to stay informed about how we protect your information. Previous versions of our privacy policy are available upon request for reference and comparison purposes.

Contact Information for Privacy Matters

If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact our dedicated Privacy Officer using the methods below.

Privacy Officer
quorionthavi Corporate Finance Education
8 Horwood St, Currajong QLD 4812, Australia
Email: privacy@quorionthavi.com
Phone: +61289241709
Privacy Inquiry Hours: Monday-Friday, 9:00 AM - 5:00 PM AEST

For complex privacy requests or complaints, we may schedule a phone consultation to better understand your concerns and provide appropriate assistance. We aim to resolve all privacy inquiries within 30 days and will keep you informed of progress throughout the process.

If you're not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local data protection authority.